Personal Data Protection Disclosure Text

This Disclosure Text has been prepared in accordance with Law No. 6698 on the Protection of Personal Data to inform customers about the personal data processed by Taxi To Antalya.

1. Data Controller

Your personal data is processed by [Company / Sole Proprietor Name], acting as the data controller, within the scope of the purposes and legal grounds explained below.

Website: www.taxitoantalya.com
Phone / WhatsApp: +90 551 711 10 02
Email: [Email address]
Address: [Company address]

2. Personal Data Processed

The following personal data may be processed during reservation and communication processes:

  • First name and last name
  • Phone number
  • Email address
  • Pickup and destination address
  • Transfer date and time
  • Number of passengers
  • Selected vehicle type
  • Flight or train number
  • Special notes and requests
  • Child seat / booster seat requests
  • IP address, transaction time and technical records
  • Communication records related to WhatsApp, email or phone conversations

Special categories of personal data are not requested. Customers are advised not to share health information, identity documents, passport information or similar sensitive data.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Creating the transfer reservation
  • Communicating with the customer
  • Verifying reservation details
  • Planning the vehicle and driver
  • Tracking the transfer time if flight or train information is provided
  • Carrying out customer support processes
  • Improving service quality
  • Fulfilling legal obligations
  • Creating evidence and records in case of possible disputes
  • Ensuring security and preventing misuse or fake reservations
4. Legal Grounds for Processing Personal Data

Your personal data may be processed based on the following legal grounds under the KVKK:

  • Processing is necessary for the establishment or performance of a contract
  • Processing is necessary for the data controller to fulfill its legal obligations
  • Processing is mandatory for the establishment, exercise or protection of a right
  • Processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • Explicit consent, where necessary

Under the KVKK, providing this disclosure is considered separately from explicit consent. This Disclosure Text is intended only to inform the customer.

5. Persons and Organizations to Whom Personal Data May Be Transferred

Your personal data may be shared, to the extent necessary for the provision of the service, with the following persons and organizations:

  • The driver or operation team who will perform the transfer
  • WhatsApp, email, SMS or notification infrastructure providers
  • Hosting, software, security and technical support service providers
  • Accounting, legal and consultancy service providers
  • Authorized public institutions and organizations

Your personal data is shared only for the purposes of carrying out the service, fulfilling legal obligations and ensuring security.

6. Transfer of Personal Data Abroad

When the website, email, WhatsApp, Google services, map services or similar third-party technologies are used, certain technical data may be transferred to servers located abroad.

Such transfer may occur for the purpose of providing the technical infrastructure of the relevant services, carrying out the reservation process and providing communication services. Necessary technical and administrative measures are taken with due care.

7. Retention Period of Personal Data

Your personal data is stored for the period required by the purpose of processing and within the scope of the relevant legal retention periods.

After the reservation is completed, data may be retained for the necessary period for customer relations, legal obligations, accounting records, security and possible disputes. When the retention period expires, the data is deleted, destroyed or anonymized.

8. Rights of the Data Subject

Within the scope of the KVKK, you have the following rights regarding your personal data:

  • To learn whether your personal data has been processed
  • To request information if your personal data has been processed
  • To learn the purpose of processing and whether it is used in accordance with that purpose
  • To know the third parties to whom your personal data is transferred, domestically or abroad
  • To request correction if your personal data is incomplete or incorrectly processed
  • To request deletion or destruction within the framework of the conditions set out in the legislation
  • To request notification of correction/deletion procedures to third parties to whom the data has been transferred
  • To object to any result against you arising from automated systems
  • To claim compensation if you suffer damage due to unlawful processing of your personal data

You have these rights under the KVKK.

9. Application

You may submit your requests under the KVKK through the following communication channels:

Email: [Email address]
Address: [Company address]
Phone / WhatsApp: +90 551 711 10 02